Distinctly Different

Volunteer Service Coordinator

UnityPoint - Marshalltown IA

UnityPoint Health- Marshalltown

Part-time; 24 hours per week; Monday-Wednesday with some flexibility

Why UnityPoint Health?

  • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

    Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/


    Evaluates Needs for Volunteer Services within the Organization in Collaboration with a Requesting Department

    Develops goals and objectives for the Volunteer Services Department and monitors progress towards their achievement.

    Develops Volunteer Services Department manual containing policies and procedures and reviews the material periodically in order to make necessary revision on a timely basis.

    Develops written assignment descriptions and procedures for volunteer guidance and coordination of volunteer services.

    Establishes and maintains good relationships with professional peers and participates in relevant continuing education programs to enhance professional growth.

    Keeps informed about current state and federal laws that apply to the organization and volunteer service.

    Coordinates the activities of the Volunteer Services Assistant to support day-to-day priorities of Volunteer Services Program goals and objectives.

    Manages program to budget and collaborates with organization on budgeting process as needed.

    Develops positive, FOCUS-values based relationships with all volunteers.

    Leads recruitment, interviewing, selection and placement of volunteers to meet the organization’s needs.

    Develops and supervises volunteer orientation, training and performance evaluation to ensure consistent, high quality service.

    Oversees monthly schedules and documentation of expected volunteer coverage for each position. Scheduling calendars are mailed to all volunteer positions monthly as well as a monthly newsletter.

    Develops appropriate recognition, retention, and motivation for volunteers including annual recognition event

    Plans and schedules volunteer service placements and changes assignments when appropriate.

    Maintains volunteer personnel records including individual volunteer files, health records, time reporting

    Serves as organizational liaison to volunteer Spiritual Care Providers

    Ensures that Spiritual Care Provider program is operated consistently with UnityPoint Health policies and practices especially as related to non-discrimination regarding faith backgrounds

    Ensures that Spiritual Care Providers undergo UnityPoint Health – Marshalltown Volunteer Services and Spiritual Care Provider training

    Supports Spiritual Care Providers in recruitment and retention of volunteers

    Ensures good communication with the President of the Auxiliary and board including meet regularly and working cooperatively on projects and events.

    Supports annual membership drive.

    Supports projects and attends all meetings as a liaison to the hospital.

    Assists with fundraising events including coordinating Book Fairs and Scrub Sales.         

    Works with SHIIP Chair to work on ways to enhance the program.

    Coordinates the arrangements for the Medicare Part D enrollment each fall.

    Recruits Volunteers

    Arranges interviews with SHIIP office in Des Moines,

    Meets with SHIIP chair to determine scheduling, supplies, publicity, and extra volunteers that assist with Medicare enrollments.


    Bachelor’s Degree

    Three to five years of previous experience in supervision or management including experience with volunteerism.

    Demonstrated passion for volunteerism including experience as a volunteer.

    Valid driver’s license when driving any vehicle for work-related reasons.

    Capable of achieving Certified Administrator of Volunteer Services (CAVS) through AHVRP (American Hospital Volunteer Resource Professionals)

    High level of verbal and written communication skills.

    Experience and comfort with Microsoft Office Suite.

    Ability to use computer and learn new software programs.

    Use of usual and customary equipment used to perform essential functions of the position.



    A major in behavioral sciences, personnel administration, business management, or communications.

    Previous experience coordinating volunteer program.

    Has Certified Administrator of Volunteer Services (CAVS) through AHVRP (American Hospital Volunteer Resource Professionals)

    Experience with Volgistics volunteer management software

Additional Info

Job Type : Part-time

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