Job Title: Events & Experience Coordinator

Employer: Marshalltown Arts & Civic Center

Location: 709 S Center Street, Marshalltown

The Events & Experience Coordinator serves as the primary guest representative at the Marshalltown Arts & Civic Center. This full-time role coordinates event rentals, supports on-site events, and provides exceptional customer service while assisting with administrative and facility needs. The ideal candidate is organized, personable, and thrives in a fast-paced, community-focused environment with a flexible schedule.

List of Job Duties:

• Serve as first point of contact for event rental inquiries
• Provide facility tours and coordinate bookings, contracts, and invoices
• Prepare event spaces, oversee events, and manage post-event teardown
• Support guests during events and troubleshoot basic A/V needs
• Maintain front desk presence and respond to phone and email inquiries
• Perform clerical and administrative support tasks
• Handle rental payments and track event-related expenses
• Assist with inventory, supplies, and event logistics
• Other duties as assigned

Required Experience and/or Knowledge, Skills and Abilities:

• 1–2 years of customer service, hospitality, or event coordination experience preferred
• Strong interpersonal, communication, and problem-solving skills
• High level of organization, professionalism, and attention to detail
• Ability to work evenings and weekends as needed
• Comfortable using Microsoft Office and scheduling software
• Ability to lift 40+ pounds and move equipment
• Reliable transportation and ability to respond to the facility within 15 minutes

Further information/application process contact: For further information about this role, visit the MACC’s website: https://www.maccia.org/about-us/volunteer-opportunity/events-experience-coordinator

Email job applications to info@maccia.org

Closing Date: Wednesday, February 11, 2026

Job Type: Full Time and in-person

Education Level: We’re an equal opportunity employer. Requirement is a Bachelor’s degree in events management or a related field, OR an Associate’s degree with 2 years of equivalent experience, OR 4 years of equivalent experience

Experience Level: Entry Level